When you are bringing your beloved pet to the hospital because he or she is sick, it can be concerning. Hopefully this will help you to understand what to expect. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will let our experienced veterinary technicians know that you and your pet have arrived. The veterinary technician will weigh your pet, get a temperature, heart rate, and respiratory weight. They will also find out the primary reason you are at our hospital today. If you have more than one concern or question, please let the technician know so they can relay it to the doctor. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. The technician will relay your concerns to the doctor, and input it into the computer. Then the doctor and technician will come in to the exam room to address your concerns and examine your pet.
The examination will be done in the exam room, unless your pets personality prefers to be in the treatment area. For any treatment recommendations, a treatment plan will be created specifically for you and your pets needs. This will itemize the recommended treatments and diagnostics, along with the associated costs, to help you make the best decisions for your pets healthcare. Many treatments can be performed in the exam room, such as vaccinations. For some treatments, such as blood draws and x-rays, we will take your pet to our treatment area where our highly trained staff can safely hold your pet during the procedures. If you prefer that your pet receive treatments in the treatment area or the exam room, please let us know. Once all treatments and diagnostics are completed, you and your pet will visit the reception staff again for payment and to set up any further appointments you may need.